Customer Experience Startups to Watch
Chatbots are being used to dispense medial advice and sell everything from mortgages to bras. As AI increasingly looks set to become the face of companies’ brands startups are stepping up to help. Read on to see The Innovator’s top picks for Customer Experience Startups To Watch.
WHAT IT DOES: A white-label AI-powered bot that airlines can use to enable a hyper-personalized, always-on concierge service for passengers.
WHAT IT DOES: Its human+AI customer service platform uses bots for text-based communication channels like email, chat, social media, SMS and mobile messaging. Customers include KLM, Unilever, BMW and HSBC.
WHAT IT DOES: A conversational AI that can be added to companies’ existing customer-service infrastructure.
WHAT IT DOES: Offers an end-to-end platform for enterprise bots.
More than 10,000developers from 50 countries use it.
WHAT IT DOES : Its AI platform enables hardware companies to add voice
capabilities to their devices. Customers include the automaker Renault-Nissan.